All departments

Customers and CRM

Know every customer by name.

Mara LindqvistCustomer since 2023
Lifetime value$1,284Orders14Average order$92
SubscriberVIPSerum buyer
  1. Subscription renewed, The Routine SetToday
  2. Opened "The autumn routine"Sep 22
  3. Order 10412, $164Sep 04
  4. Asked about the new SPF, answered in 2hAug 11

Every order, email, click and note on one record. Your CRM, built in.

01

Contacts and companies

One record per person and business, holding every note, order and interaction, so nothing sits in an inbox.

02

Pipeline

Track deals through stages you define, for wholesale accounts, partnerships or press. See what has stalled.

03

Customer history

Everything one person has ever done, orders, emails, clicks and notes, on a single screen.

04

Segments

Build audiences from everything you know about a customer, not only how they open email.

Try it
What sold best last week?

Barrier Repair Cream led with 412 units, ahead of Vitamin C Serum on 296. The Routine Set is climbing: up 38% on the week before.

Units, last 7 days
Units, last 7 days
LabelValue
Barrier412
Vit C296
Cleanser231
SPF188
Set140
Source: orders and inventory, synced 2 min ago
05

Retention and lifetime value

How often people return and what they are worth over time, by product and channel.

06

Partner directory

Records for every stockist, retailer and distributor, with terms, contacts and order history.

07

RFQ and quoting

Requests for quote from distributors and reps, costed from your item master, approved and sent as a quote that becomes the order without retyping.

A day with it.

  1. 9:00 am

    A VIP's whole history is one click away before you reply to her email.

  2. 12:00 pm

    Build the audience that skipped October, from every tool at once.

  3. 4:00 pm

    A quiet stockist is flagged and a follow-up is drafted.

Works with your tools.

  • ShopifyShopify
  • Klaviyo
  • MetaMeta
  • Google AnalyticsGoogle Analytics

What changes.

  • Everything one person has ever done, on one screen.
  • Audiences built from what customers did, across every tool.
  • Who is about to leave and who is due to reorder, before it happens.
  • Deals through stages you define, for wholesale, partners and press.

Every customer, known.

Talk to us about building yours, or sign in if you already have one.